Refund and Return Policy for Magician Rik’s Gallery
Order Cancellation
Magician Rik’s Gallery reserves the right to cancel any order without prior explanation. This may occur in situations where we are unable to fulfill the order requirements or if items are out of stock. In the event of an order cancellation, we will inform you via email or phone within a reasonable timeframe. Any applicable refunds will be processed promptly.
Payment Refund for Special Cases
For special cases where a refund is applicable, please note that it may take **5 to 7 working days** to process your refund after we receive the returned product. **Returns must be made with prior confirmation from our team.**
Return Policy
We accept returns only if the product is **damaged** or has a **manufacturing defect**. In such cases, the damaged product will be replaced with the same working magic trick. Please note that the secret behind each magic trick is crucial, so we will not accept returns if you are unable to perform the trick. We encourage you to read the complete details of each trick before making a purchase.
Return Timeline
If you receive a damaged or defective product, please notify us within **2 days of delivery**. If you fail to do so within this timeframe, we will not be liable for the failure to replace your order.
How to Return a Damaged or Defective Item
1. If you receive a damaged item, you may return it to us via post or your local courier.
2. Returns for damaged or defective products must be shipped back within **7 working days** of notification, or a **30% restocking fee** will be applied to the returned item.
3. Once we receive the damaged or defective trick, it will be replaced with the same working product.
Shipping Costs
Please note that **return shipping charges will be the responsibility of the customer.**
Summary
Our return policy applies to all physical products purchased from Magician Rik’s Gallery Online Store. If you have any questions or require assistance, please contact our customer service team.